Operated by: BikeChain Group Pty Ltd (ABN 65 652 475 388) Distributed by: BikeSportz Imports Pty Ltd (ABN 75 004 710 150) (“SiS Australia”, “we”, “us”, “our”)
BikeChain Group Pty Ltd trading as Science in Sport Australia.
BikeSportz Imports Pty Ltd, our distribution partner.
Science in Sport Limited, UK — the global brand owner with whom we share limited customer data (see Section 20).
All goods sold on the Science in Sport Australia website, including
TGA-listed complementary medicines including (but not limited to):
https://www.scienceinsport.com.au/(or any subdomain operated by SiS Australia).
Any person using our Site or purchasing our Products.
By accessing the Site or placing an order, you agree to these Terms. If you do not agree, you must not use the Site. We may update these Terms at any time. The version displayed at the time you place an order applies to that transaction.
SiS Australia sells both:
Regulated under the Food Standards Australia New Zealand (FSANZ) Code. These include gels, powders, bars, electrolytes, and related sports nutrition products.
Regulated by the Therapeutic Goods Administration (TGA). Each product listed as AUST L is required to:
SiS Australia complies with all applicable regulations. A dedicated Health & Safety / TGA Compliance Page lists each product’s permitted indications and warnings.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not major. Nothing in these Terms limits or modifies your ACL rights.
You agree not to:
We take reasonable care to ensure accuracy. However:
All allergens are declared in accordance with Australian law.
Products supplied will always meet legally required minimum shelf-life requirements.
Your order is accepted once we issue an order confirmation email.
We may cancel an order due to:
Full refunds occur if we cancel your order.
Resale without written approval from SiS Australia is prohibited.
All prices are in Australian Dollars (AUD) and include GST (where applicable).
We accept:
Promotions may be subject to additional terms. Stacking discounts may be restricted.
We may correct pricing or description errors and refund affected orders.
Orders dispatch in 1–2 business days.
Standard delivery times vary by location. Timeframes are estimates only.
Risk passes to you upon delivery. Full details appear in our Shipping/Returns Policy.
Due to product safety standards, we do not accept returns for change of mind on any consumable, nutrition, or ingestible product. This includes all:
We accept returns only if the product is:
Products must be unopened, with safety seals intact. No returns via retail stockists.
We comply with ACL and TGA requirements.
If a nutritional product or listed medicine is:
Please lodge a request with photo evidence.
Where required, we may report product safety concerns to:
Depending on the issue, you may receive:
We rarely require return of the product.
You may opt into recurring deliveries. You can cancel anytime through your account.
Rewards may be earned and redeemed under separate program terms.
By participating, you consent to receive follow-up communications and feedback requests.
The information on this Site is general sports nutrition information only and not medical advice.
Always read the label and follow the directions for use. Full permitted indications and mandatory warnings for each TGA Listed Medicine are available on the Health & Safety / TGA Compliance page.
Some products are:
Warnings and advisory statements from TGA records are included on the Health & Safety page.
All content, trademarks, and branding belong to:
You must not copy or reproduce content without permission.
To the maximum extent permitted by law:
You indemnify SiS Australia for any loss arising from misuse of the Site, breach of these Terms, or violation of law.
We are not liable for delays or failure caused by events beyond our control.
These Terms are governed by the laws of Victoria, Australia.
SiS Australia shares limited customer information with Science in Sport Limited (United Kingdom) for the following purposes:
The UK operates under GDPR, which provides strong data protection laws. By using the Site, you consent to the transfer of your personal information to the UK for the purposes listed above. You may withdraw marketing consent at any time. Full details are contained in our Privacy Policy.